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Maintenance window scheduling

Schedule planned downtime without surprising clients or subscribers

DownCTL lets you schedule a maintenance window for any site, then handles the advance notices, start and completion updates, and subscriber emails automatically.

No credit card required during the trial period.

Schedule maintenance window

Pick the site, the window, and which notification stages should go out automatically.

Site

myapp.com

Title

Database migration

Scheduled start

Sat, Mar 14 · 2:00 AM

Scheduled end

Sat, Mar 14 · 4:00 AM

Notify a day before

Enabled

Notify 15 minutes before

Enabled

Database migration

myapp.com · Mar 14, 2:00 AM – 4:00 AM

In progress

Incidents suppressed for this site

Planned work is in progress, so downtime checks will not open a false incident.

Notification timeline

Advance notice sent Mar 13, 2:00 AM
15-minute reminder sent Mar 14, 1:45 AM
Maintenance started Mar 14, 2:00 AM
Completion notice Pending

What maintenance windows include

Maintenance windows schedule planned downtime with automatic advance notices, start and completion updates, and subscriber communication.

Scheduled start and end times

Day-before and 15-minutes-before advance notices

Automatic started and completed notifications

Custom subject and body per notification stage

Tenant-wide notification templates with per-window overrides

Why it matters

Planned work should not look like an outage. Scheduled communication keeps clients and subscribers informed without triggering a false alarm.

Planned downtime should not trigger the same alarm as an outage

Clients and subscribers expect a heads-up before scheduled work

Every maintenance stage deserves its own message, not one generic notice

How it works in DownCTL

Maintenance windows close the loop between planned work and the same status-page and subscriber communication DownCTL already uses for incidents.

  1. 1 Schedule a maintenance window for a site
  2. 2 Choose which notification stages to send
  3. 3 DownCTL sends advance notices automatically as the window approaches
  4. 4 Started and completed updates go out without manual follow-up
FAQ

Common questions

What happens to alerts during a maintenance window?

DownCTL suppresses incident detection for a site while its maintenance window is active, so planned work does not open a false incident.

Can I customize the notification messages?

Yes. Each stage — advance notice, started, and completed — can use a tenant-wide template or a custom message for that specific window.

Do subscribers get notified automatically?

Yes. Subscribers to a site's status page can receive the same advance-notice, started, and completed updates your team configures.

Can I schedule maintenance in advance?

Yes. Maintenance windows are scheduled with a start and end time, and advance notices go out automatically as the window approaches.

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